Acta Electronica Malaysia (AEM)

Site Reliability Engineering (SRE) has emerged as a critical discipline in cloud environments, focused on maintaining high availability, low latency, and overall system reliability. This review explores the strategies and practices that SRE teams employ to achieve these objectives. Central to SRE in cloud environments is the integration of automation, monitoring, and proactive incident management. By leveraging infrastructure as code (IaC) and continuous integration/continuous deployment (CI/CD) pipelines, SRE teams can automate repetitive tasks, reduce human error, and ensure consistent deployment processes. Additionally, the use of advanced monitoring tools and real-time analytics allows for the early detection of potential issues, enabling rapid response and minimizing downtime. Another key strategy is the implementation of scalable architectures that can dynamically adjust to varying load demands, thus maintaining optimal performance and low latency during peak times. Furthermore, the adoption of chaos engineering practices enables SRE teams to identify system weaknesses and improve resilience by simulating failures in controlled environments. The review also highlights the importance of a collaborative culture between development and operations teams, facilitated by SRE, which fosters continuous improvement and innovation. By integrating these strategies, organizations can enhance the reliability, performance, and scalability of their cloud-based applications, ensuring a seamless user experience. This study underscores the vital role of SRE in achieving operational excellence in cloud environments, particularly in maintaining high availability and low latency.